Junior Workforce Analyst/Scheduling Specialist

Evolution Gaming

• USA > Michigan >Southfield
• FULL_TIME
• 2022-03-12T08:53:09Z –> 2022-06-10T08:53:09Z

Company Description

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!

Job Description

We are currently looking for a Scheduling Specialist to join our team, who will ensure a suitable schedule and rotation for employees.

Duties & Responsibilities:

· Manage employees’ monthly shift work – schedule and any changes throughout the month based on business needs by ensuring that all shifts are always covered, and live tables work with no interruptions

· Manage and approve or reject any schedule events (vacations, sick leave, maternity, paternity leaves, etc.), ensure appropriate coverage is in place

· Collaborate with managers on shift in advance in case certain scheduling tasks need to be handled on shift when out of office hours

· Use various internal systems including but not limited to JIRA, WIKI, MS Office and scheduling software NEVOS, etc.

· Ensure that scheduling function KPI targets are achieved – rotation efficiency, overtime, native language coverage, shuffle service coverage, etc.

· Attendance on meetings organized by direct manager or other departments

· Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow

· Responsible for specific projects and tasks

· Operate in shifts, answer scheduler phone (call-outs/lateness/other emergencies which can impact the schedule)

· Inform employees about changes in their schedule via phone/emails

· Perform other duties, as asked by the manager, which are related to this position and which meet the qualifications

· Replace colleagues during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work

· Payroll – reporting hours from NEVOS to payroll department

· Attendance Tracking – Accurate records, Distribute Documentation to management Team for Issuance

· Training of new employees or other managers to cover scheduling duties while out office

· Manage planning and forecasting of the staffing levels (leavers and potential drop outs)

Qualifications

• High School Diploma required
• 1-2 years of experience scheduling in any field preferred but not required
• Intermediate to advanced knowledge of excel functions
• Organizational skills and high attention to detail
• Excellent time management
• Ability to work independently or as part of a team
• Sense of urgency

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Medical, Dental & Vision Insurance Plans
• Company Paid Life and AD&D Insurance
• Commuter Flexible Spending Account (FSA)
• Nationwide Employee Discount Program
• Full Training & Growth Opportunities

All your information will be kept confidential according to EEO guidelines.

Apply